Legal

Privacy Policy

Effective Date: July 31, 2025

Introduction

Thank you for choosing Tansiq Labs. Our commitment to “Advancing Intelligence in Code and Craft” extends to the transparent and secure handling of your personal data. This Privacy Policy (“Policy”) is designed to help you understand how Tansiq Labs (“we,” “us,” or “our”) collects, uses, processes, shares, and protects the information obtained from users (“you” or “your”) of our website (tansiqlabs.com) and any related software or services we provide (collectively, the “Service”).

By accessing or using our Service, you signify your understanding of and agreement with the terms outlined in this Policy. If you do not agree with this Policy, please refrain from using our Service.

1. Information We Collect

We collect information essential for providing and improving our services. This information is categorized as follows:

a) Information You Provide Directly

We collect personal data that you voluntarily provide to us when you:

  • Engage with Us: Fill out contact forms, subscribe to our newsletter, or request a quote. This includes your Identity and Contact Data (full name, email, phone number, job title, company name).
  • Become a Client: Enter into a service agreement with us. This includes Project Data (project requirements, specifications, business goals) and Billing Data (billing address, payment information).
  • Communicate with Us: Contact our support team, provide feedback, participate in surveys, or leave testimonials. This includes the content of your Communications Data.

b) Information We Collect Automatically

When you navigate our website or use our Service, we may automatically collect certain technical and usage data:

  • Technical Data: Your IP address, browser type and version, device identifier, operating system, and time zone settings.
  • Usage Data: Information about your interaction with our Service, such as pages visited, features used, time spent on pages, clickstream data, and the referring URL.
  • General Location Data: We may infer your approximate geographic location from your IP address.

c) Information We Receive from Third Parties

  • Analytics Providers: Services like Google Analytics provide us with aggregated data about website traffic and user demographics.
  • Marketing & Advertising Partners: We may receive data from partners to measure campaign effectiveness.
  • Publicly Available Sources: We may collect information from public sources like LinkedIn for business development purposes.

2. How We Use Your Information

We only use your personal data when we have a valid legal basis. We use it to provide and manage our services, improve the service, communicate effectively, for marketing, security, and to comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Cloud Hosting Providers, Payment Processors, CRM and Analytics Tools.
  • Professional Advisors: Lawyers, auditors, and insurers.
  • Legal Compliance: When required by law or to protect rights and safety.
  • Business Transfers: In the event of a merger or acquisition.
  • With Your Explicit Consent: For any other purpose.

4. Cookies and Your Choices

Our Service uses cookies: Strictly Necessary, Performance, Functionality, and Targeting cookies. You can manage preferences through the cookie consent banner or browser settings.

5. Your Data Protection Rights

Depending on your jurisdiction, you have rights to: Access, Rectification, Erasure, Restrict Processing, Data Portability, Object to Processing, and Withdraw Consent. Contact us at legal@tansiqlabs.com.

6. Data Security

We implement encryption in transit and at rest, strong access controls, network security measures, and regular security assessments. No electronic transmission is 100% secure.

7. International Data Transfers

Your information may be transferred to countries other than your own. We use Standard Contractual Clauses (SCCs) for compliance.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected.

9. Children's Privacy

Our Service is not intended for individuals under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice.

11. Contact Us

Tansiq Labs
Email: legal@tansiqlabs.com