Legal

Terms and Conditions

Last Updated: July 31, 2025

Welcome to Tansiq Labs. These Terms and Conditions (“Terms”) govern your relationship with the tansiqlabs.com website (the “Service”) and the services provided by Tansiq Labs (“us,” “we,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Definitions

  • “Client”: The individual, company, or entity that engages our Services.
  • “Company”: Refers to Tansiq Labs.
  • “Services”: Refers to all products and services provided by Tansiq Labs.
  • “Project”: A specific piece of work defined in a Statement of Work (SOW).
  • “SOW”: A formal document that defines the specific scope of work, deliverables, timelines, and payment schedule.
  • “Intellectual Property (IP)”: All patents, copyrights, trademarks, and related rights.
  • “Confidential Information”: Information that is proprietary or confidential.

2. Scope of Services

Tansiq Labs provides a comprehensive range of technology services. The specific scope, deliverables, timeline, and costs will be detailed in a mutually agreed-upon SOW. Work outside the SOW will be considered a “Change Request” and may incur additional charges.

3. Client Obligations

The Client agrees to:

  • Provide timely access to necessary information, data, personnel, and systems.
  • Review deliverables and provide feedback in a timely manner.
  • Ensure all information provided is accurate and complete.
  • Appoint a primary contact person as an authorized representative.

4. Fees, Payment, and Invoicing

  • Fees shall be outlined in the applicable SOW.
  • All invoices are payable within thirty (30) days of the invoice date.
  • Late payments may be subject to an interest charge of 1.5% per month.
  • All fees are exclusive of applicable taxes.
  • We reserve the right to suspend Services for overdue accounts.

5. Intellectual Property Rights

  • Client IP: The Client retains ownership of all pre-existing IP.
  • Company's Pre-existing IP: The Company retains ownership of all pre-existing IP.
  • Developed IP: Upon full payment, custom-developed deliverables transfer to the Client.

6. Confidentiality

Both parties agree to hold each other's Confidential Information in strict confidence. This obligation survives termination.

7. Warranties and Disclaimers

The Company warrants professional and workmanlike performance. EXCEPT FOR THIS EXPRESS WARRANTY, THE SERVICES ARE PROVIDED “AS IS”.

8. Limitation of Liability

IN NO EVENT SHALL TANSIQ LABS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. Aggregate liability shall not exceed amounts paid in the 6 months preceding the claim.

9. Term and Termination

  • Either party may terminate with 30 days written notice.
  • Immediate termination for material breach uncured within 14 days.
  • Upon termination, all outstanding fees become immediately payable.

10. Indemnification

The Client agrees to defend, indemnify, and hold harmless Tansiq Labs from claims arising from use of the Service or breach of Terms.

11. Governing Law

These Terms shall be governed by the laws of Bangladesh. Legal proceedings shall be instituted exclusively in the courts of Khulna, Bangladesh.

12. General Provisions

  • Entire Agreement: These Terms and any applicable SOW constitute the entire agreement.
  • Severability: Invalid provisions do not affect remaining provisions.
  • Force Majeure: Neither party is liable for failure due to causes beyond reasonable control.
  • Changes: We may modify Terms with 30 days' notice.

13. Contact Us

Email: legal@tansiqlabs.com
Address: 348/13, Khan Jahan Ali Road, Khulna – 9100, Bangladesh.